Paul started the company in 2010. Paul had previously been at Rolls-Royce since 1989 having left university with a 2:1 in BEng (Hons) Engineering Technology. He was a control system engineer on the BR700 programme before moving into business improvement and becoming IT and Improvement Manager. He later used his improvement skills to address a key business engineering process, achieving strong results before taking up a role as a manager on the jet engine build line. He was later promoted to a senior management position in Business Improvement in the manufacturing part of the business before ending up as an executive running quality assurance in a key part of the business as well as supporting problem solving and graduate induction. When Paul left in 2010, he started his own business and has since enjoyed years helping SMEs to improve their quality and improvement activities, taking pride in improving customers bottom line profits and gaining repeat contracts.